Maintenance Plans
Reap the benefits of having Big Dogs IT take care of routine maintenance for you!
Reduce overall maintenance and repair costs while optimizing PC function and dependability.
(Nothing like having a well-running PC at your fingertips!)
Lessen the likelihood of losing valuable time, expensive equipment, or (worse yet), critical data.
A scheduled maintenance visit at your convenience beats an emergency call for a computer on the fritz, any time!
It always pays to be proactive!
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Big Dogs – Annual Maintenance Agreement
INCLUDES ALL ROUTINE MAINTENANCE
• We will perform preventative maintenance and optimization services every 3 months (4 times per year).
• We will clean up your computer(s), removing spyware, adware, malware, and general computer “clutter” that accumulates over time and slows down your system’s performance.
• Dust accumulates inside your system (preventing critical components from cooling properly), we physically clean your system.
• We update all operating system and program files, optimize your system for best possible performance.
• We will back up your files and data per a pre-arranged backup protocol or verify that your backup systems are functioning properly.
INCLUDES FRONT-OF-THE-LINE PRIORITY
If there are repair issues that can’t be handled by phone, you’ll receive priority (over non-agreement customers) in scheduling a service call or remote service appointment. In-shop expediting (front-of-the-line priority) still requires an expedite fee.
INCLUDES REDUCED LABOR RATE (1/2 price labor)
All routine preventative-maintenance work is included in your maintenance agreement. Any additional work we do for you will be at 1/2 our normal applicable rate. This rate is viable for repairs, viruses, new system construction, training, or any projects that you might need help with. Emergency (same day, after hours, and holidays rates) service not included. 1/2-price labor does not apply to laptop hardware repairs (broken screen, DC jack replacement) or Data Recovery Services. If you choose a “monthly” payment option, 1/2-price labor rate only applies if your maintenance agreement has been in force for 30 days prior.
How Much Does an Annual Maintenance Agreement Cost?
Want a DISCOUNT? Get 2 months free every year with prepayment
Just choose the “Annual Payment Option” that’s right for you
Annual Maintenance Plan Pricing*
$79/month for first system ($790/year with advance payment).
+$20/month ($200/year) for each additional computer at the same location.
(ie. 2 computers = $99/month – 3 computers = $119/month)
*1-yr commitment required. Server Maintenance additional.
